Need general information at the airport?
Please find the information desk location on the map to get assistance.
Or contact our hotline: 028 1234 5678
Information Guide
"Always by your side – All information in one place."
OTHER INFORMATION
FREQUENTLY ASKED QUESTIONS
Common inquiries about information services
Is the information desk open 24/7?
No. The information desk operates according to the schedule of departing and arriving flights.
Can information desk staff communicate in English?
Yes. The information staff are trained in multilingual communication skills, including English and other languages, to serve international passengers.
Can I ask for flight information at the information desk?
Yes. The information desk can provide flight updates such as departure times, gate changes, delays, and connect you with the airline when necessary.
Can I get an airport map or directions at the information desk?
Yes. The information desk is always ready to provide airport maps and directions for moving between terminals, boarding gates, facilities, and other services to help you navigate easily.
If my luggage is lost or I need urgent assistance, can the information desk help?
Yes. The information desk staff will assist you in contacting the lost luggage department, airport security, or other relevant units to quickly resolve urgent situations.
