"VAT refund for international departing passengers."
Passengers may be eligible for a VAT refund on goods purchased in Vietnam if they meet the requirements.
For detailed procedures, please refer to the General Department of Customs website.
Please prepare all necessary documents and complete the VAT refund process in the designated area before departure.
Common questions about the VAT refund service
You can only get a VAT refund for certain types of goods according to regulations. Not all items are eligible. Please refer to the General Department of Customs for more details.
You need to prepare: original VAT invoices, passport, flight ticket, and the goods for which you request a refund. Goods must be intact and unused.
The process usually takes 15–30 minutes, depending on the number of passengers and the complexity of goods to be checked.
You can receive cash or have the refund transferred to your bank account. The payment method will be agreed upon at the refund counter.
The VAT refund counter operates according to international flight schedules. You should arrive at least 1 hour before departure to allow sufficient time for the refund procedure.
Address: Long Thanh, Dong Nai, Vietnam
Phone: (84.28) 3848 5383 - Fax: (84.28) 3844 5127
Email: ltia@acv.vn
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