"Dedicated service – Empowering mobility – Start your journey with complete peace of mind."
PRM stands for "Passengers with Reduced Mobility" and is one of the terms used to describe the free services airports provide for passengers with disabilities and/or reduced mobility.
It is important to notify the airline of your assistance needs at least 48 hours before the scheduled departure time. The best option is to request the service when booking your ticket. Otherwise, service provision may be delayed.
Common questions about PRM support services
You should register for special assistance at least 48 hours before departure when booking your flight. However, you can also request support directly at the airport upon arrival.
Basic support services for PRM passengers are completely free at the airport. However, some specialized services, such as special lifts or medical assistance, may require prior booking and could incur additional costs.
Yes, you can request a free wheelchair at the airport. Please visit the Information Desk or your airline’s check-in counter for immediate assistance.
Pregnant women from 32 weeks onwards need a valid medical certificate issued within 7 days to receive optimal support. Please notify the airline when booking your ticket.
Yes, PRM support staff at Long Thanh Airport are trained to communicate in both Vietnamese and English, ensuring the best assistance for international passengers.
Address: Long Thanh, Dong Nai, Vietnam
Phone: (84.28) 3848 5383 - Fax: (84.28) 3844 5127
Email: ltia@acv.vn
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