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FLIGHT PROCEDURES

"The beginning of the journey – the source of experiences."

CHECK-IN AREA

You can choose between a traditional check-in counter or a self-service kiosk.

View the map of the check-in counter locations.

Passengers should check the airport’s electronic boards or directional screens for the correct check-in location.

Check-in area

CHECKED BAGGAGE DROP

Passengers need to:

  • Place baggage on the conveyor belt
  • Present required documents and boarding pass
  • Staff will check the weight and attach the baggage tag to your destination

Instructions for using the self-service baggage drop

Note: Baggage weight and size allowances depend on the airline and ticket type.
Some items are prohibited from being checked or require special declaration Read more
Checked baggage drop

FREQUENTLY ASKED QUESTIONS

Common questions about flight procedures

How early should I arrive at the airport before my flight?

For international flights, you should arrive at least 3 hours before departure. For domestic flights, 2 hours is enough. However, during peak hours or holidays, it’s better to come earlier to avoid long queues.

Can I check in online?

Yes, most airlines offer online check-in from 24 to 48 hours before departure. You can do this via the airline's website or mobile app.

Is there a weight limit for checked baggage?

Yes. Each airline has its own rules for the weight and number of checked baggage pieces, depending on your ticket class and route. You should carefully check the airline's regulations and the type of ticket you purchased.

Can I change my seat at the check-in counter?

Possibly, but it depends on flight availability, your ticket class, and the airline's policies. You should contact the airline for details.

If I check in online, do I still need to go to the check-in counter?

If you have no checked baggage, you can proceed directly to the security checkpoint. If you have checked baggage, you must go to the Bag Drop counter to hand it over.

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